I was reading this post on Kill Ten Rats, and thought about it for a minute...
So, they were saying Blizz is tight lipped with talking to the public, news or rant sites like this one because of various speculations. I think it's more because we could or would likely find a way to make whatever they say turn into a controversy and possibly get them fired.
Tom Chilton, one of my now "WoW Rockstar" friends from Battle Vortex back in the day, when we did podcasts, doesn't even talk on the telephone or respond to emails with more then two lines of meaningless text. I wouldn't ever try to get someone in the industry in trouble, but I am sure that the company line is that if you think there is even a 1% possibility of something getting repeated to the public where Blizzard can find it, then don't do it.
I have talked with and interviewed many of the Executive people in the MMO Gaming industry, one of my favorites was Gordon Walton. Sometimes, we even had to sign an NDA or other confidentiality agreements to speak to or read what these folks had to say. I am sure that by now, Blizzard has a huge, well lined out confidentiality agreement that employees have to sign. I wouldn't be suprised if they don't have a "PR Coach" in his own office they have to visit once a week to be reminded of how they can be replaced in a moments notice if something slips out that shouldn't. Back in the day, talking too much got someone in trouble, and I think now days it's just better that they shut up and make lots of money. It would be nice if they would fix their games, too, but one can't be overly concerned about that. Most of the games have actual community people, and those people know how to deal with the player issues more efficiently and less static gets through to the developers.
In any event, I think that even if they don't speak, that doesn't mean they don't watch and see what is going on out there. Mostly it is probably talked about at the water coolers, and made fun of at the large gaming expos. I really believe they are not just locked in a room coding all day, more like a cubical, but I do believe they see us out here, and they do listen.
If they would listen to me more, they wouldn't have all these problems, but that is another story...
That's all I got.