Many things that I have been bitching about the last couple of updates have been answered somewhat in this Q&A with the Star Trek Online Devs...
Here is one of the finer points.
"MisterMiracle: The biggest drawback right now to Klingon faction play is a near total lack of immersion. This is in part related to the limited customization options, and in part due to the lack of a strong (or really any) overarching storyline for your Klingon character. The repetitive PVP queuing produces a character more like the protagonist of a shooter than a fully realized RPG. What plans do you have to give players a greater sense of immersion while playing Klingon faction?
Ship customization will start to come out in the next update. More ship and character customization will follow shortly after that. There is also a new tier 2 battle cruiser set for release in the next update. Due to the community’s demand, we are also releasing more PvE content - fleet actions, Special Tasks Forces, Star Clusters and, down the road, unique episodes. Eventually you will be able to play a Klingon character to General with PvE alone."
So basically they know this is a major issue, and are almost working on it. Total lack of just about everything is the real problem. Why are these guys even in there? You can play an Orion HOE, now shut up you sniveling Klingon bastards! PvE content with quests would be really nice, but offer a new battle cruiser after I got that stupid Raptor?? Someone has to die!
On the up-side, I have seen some really huge Klingon vessels flying around and I am totally jealous. I mean, I though my ship was farily big, but they got some seriously huge machines out there. I guess I have little man syndrome or something. I just don't like it. Hey when can we leave fricken Klingon Space? That's what I want to know.
That's all I got...